Privacy Policy

Flashlabs Dev S.R.L. (“we”, “us”, or “our”) built Ipix (“App”) as a commercial application. This page explains how we collect, use, disclose, and protect your information when you use the App. By using the App, you agree to this Privacy Policy.

Information We Collect

We may collect the following categories of information:

Account & Contact Data: e.g., email address you provide for support or account features.
Usage & Device Data: IP address, device model, OS version, app version, settings, crash reports, diagnostics, and interaction data.
Logs & Diagnostics: Error details and related technical context when failures occur.

We collect data you provide directly and data generated automatically by your device while using the App.

How We Use Your Information

We use information to:

Provide, operate, and improve the App;
Diagnose and fix issues; monitor performance and security;
Communicate with you about updates, changes, or support;
Analyze usage to improve features and user experience;
Comply with legal obligations and enforce our terms.

Third-Party Services

The App may include third-party SDKs/services that process data to enable core functionality, analytics, crash reporting, or ads. These may include (depending on your device/region and build):

Google Play Services
Firebase Analytics
Firebase Crashlytics
Google AdMob
Huawei Mobile Services (HMS)

These providers may collect identifiers and usage data according to their own policies.

Cookies and Similar Technologies

We do not set cookies in the App directly. Some third-party libraries may use identifiers or similar technologies to improve their services. You can manage permissions and ad preferences via your device settings; some features may be limited if disabled.

We may share information with:

Service Providers who process data on our behalf (e.g., hosting, analytics, crash reporting, payments, customer support) under confidentiality and use restrictions;
Law Enforcement / Legal when required by applicable law or to protect rights, safety, or security;
Business Transfers (e.g., merger, acquisition), subject to continued confidentiality and notice.

We do not sell your personal information.

Data Retention

We retain personal data only as long as necessary for the purposes described above, to comply with legal requirements, resolve disputes, and enforce agreements. When no longer needed, we delete or de-identify the data.

Security

We use commercially reasonable technical and organizational measures to protect your data. However, no method of transmission or storage is 100% secure.

International Transfers

Your data may be processed in countries other than your own. Where required, we apply safeguards to protect your data in accordance with applicable laws.

Your Rights

Depending on your location, you may have rights such as access, correction, deletion, objection/opt-out, restriction, portability, and consent withdrawal. To exercise these rights, contact us using the email below. We may need to verify your identity before responding.

Children's Privacy

The App is not intended for children under 13 (or higher age as required by local law). We do not knowingly collect personal data from children under the applicable age. If you believe a child has provided data, please contact us so we can take appropriate action.

Links to Other Sites

The App may link to third-party sites/services that we do not control. Review their privacy policies; we are not responsible for their practices.

Changes to This Policy

We may update this Policy from time to time. If changes are material, we will provide appropriate notice (e.g., in-app). Continued use of the App after changes indicates acceptance of the updated Policy.

Contact Us

For questions or requests regarding this Privacy Policy or your data, contact:
Flashlabs Dev S.R.L.
Email: ipix.help@gmail.com